Ciright MyEvent: Co-Op Assignment
Streamline event schedule and management with in-house application
Role
Product Manager
Industry
SaaS
Duration
Sept 2020 - May 2021
Background
The MyEvent In-House Scheduling & Event Management App was developed to streamline event coordination and scheduling for internal teams within the organization. It was designed to simplify the process of managing and hosting events, enabling seamless scheduling, team collaboration, and real-time updates. The app integrates with internal tools, offering a customizable and user-friendly solution tailored to meet the specific needs of the organization’s event management workflows.
What I Accomplished
Delivered a user-friendly tool tailored to meet the specific needs of internal event management workflows
Coordinated the refinement of the app's usability through rapid iterations based on feedback from internal stakeholders
Background
The MyEvent In-House Scheduling & Event Management App was developed to streamline event coordination and scheduling for internal teams within the organization. It was designed to simplify the process of managing and hosting events, enabling seamless scheduling, team collaboration, and real-time updates. The app integrates with internal tools, offering a customizable and user-friendly solution tailored to meet the specific needs of the organization’s event management workflows.
What I Accomplished
Delivered a user-friendly tool tailored to meet the specific needs of internal event management workflows
Coordinated the refinement of the app's usability through rapid iterations based on feedback from internal stakeholders
🔎 Discovery & Research
To understand the pain points in scheduling and event management, I conducted user interviews with internal employees who regularly organized and attended events. Through these discussions, I uncovered inefficiencies in the existing process, including manual scheduling conflicts, lack of real-time updates, and difficulty in managing multiple events simultaneously. Additionally, I performed a competitive analysis of scheduling tools to identify industry best practices and assess features that could improve usability. By synthesizing these insights, I established clear user requirements and key pain points, which guided our feature prioritization and set the foundation for a more intuitive and automated scheduling experience.
🔎 Discovery & Research
To understand the pain points in scheduling and event management, I conducted user interviews with internal employees who regularly organized and attended events. Through these discussions, I uncovered inefficiencies in the existing process, including manual scheduling conflicts, lack of real-time updates, and difficulty in managing multiple events simultaneously. Additionally, I performed a competitive analysis of scheduling tools to identify industry best practices and assess features that could improve usability. By synthesizing these insights, I established clear user requirements and key pain points, which guided our feature prioritization and set the foundation for a more intuitive and automated scheduling experience.
Product Strategy & Roadmap
The product strategy for the In-House Scheduling & Event Management App revolves around delivering a seamless and intuitive tool that simplifies event coordination. The strategy focuses:
User-Friendly Interface: Simplified event creation, scheduling, and management for internal teams
Feedback-Driven Iterations: Focus on gathering feedback through internal testing and refining the user experience
Operational Efficiency: Prioritize ease of use and time-saving features to improve internal event coordination
The roadmap outlines phased development, starting with core features such as event creation, team scheduling, and notification systems. In the initial phases, the focus was on refining the UI and gathering feedback through internal testing, while future iterations will address scalability, and enhancements based on user-driven requests
Product Strategy & Roadmap
The product strategy for the In-House Scheduling & Event Management App revolves around delivering a seamless and intuitive tool that simplifies event coordination. The strategy focuses:
User-Friendly Interface: Simplified event creation, scheduling, and management for internal teams
Feedback-Driven Iterations: Focus on gathering feedback through internal testing and refining the user experience
Operational Efficiency: Prioritize ease of use and time-saving features to improve internal event coordination
The roadmap outlines phased development, starting with core features such as event creation, team scheduling, and notification systems. In the initial phases, the focus was on refining the UI and gathering feedback through internal testing, while future iterations will address scalability, and enhancements based on user-driven requests
❓ Problem Statement
How might we design an intuitive and flexible event scheduling platform that streamlines internal coordination and enhances team collaboration?
❓ Problem Statement
How might we design an intuitive and flexible event scheduling platform that streamlines internal coordination and enhances team collaboration?
📊 Success Metrics
To assess the platform's effectiveness, the following metrics were measured:
Event Creation: the # of events created through the platform
Event Participation: the # of attendee RSVP
User Satisfaction (CSAT/NPS): feedback from internal users
I chose these metrics because they help gauge how well the new internal tool is adopted, how it's being utilized, and whether it delivers a satisfying experience to users.
📊 Success Metrics
To assess the platform's effectiveness, the following metrics were measured:
Event Creation: the # of events created through the platform
Event Participation: the # of attendee RSVP
User Satisfaction (CSAT/NPS): feedback from internal users
I chose these metrics because they help gauge how well the new internal tool is adopted, how it's being utilized, and whether it delivers a satisfying experience to users.
🎨 Design & Development
To kick off the design process:
I created lo-fi mockups while working with the UI/UX designer to refine wireframes
Led weekly stand-ups with 4 engineers to ensure alignment on priorities
Implemented rapid usability testing, gathering feedback to refine the platform through iterative improvements
🎨 Design & Development
To kick off the design process:
I created lo-fi mockups while working with the UI/UX designer to refine wireframes
Led weekly stand-ups with 4 engineers to ensure alignment on priorities
Implemented rapid usability testing, gathering feedback to refine the platform through iterative improvements
🧪 Test & Iterate
I focused on ensuring the product met user needs and functioned seamlessly across different use cases. I conducted multiple rounds of testing with internal stakeholders to gather valuable feedback on usability, performance, and feature functionality. This involved usability testing, where I observed how users interacted with the platform, identifying pain points and areas for improvement. Based on this feedback, I iterated quickly, making adjustments to improve user experience, refine features, and address any bugs.
🧪 Test & Iterate
I focused on ensuring the product met user needs and functioned seamlessly across different use cases. I conducted multiple rounds of testing with internal stakeholders to gather valuable feedback on usability, performance, and feature functionality. This involved usability testing, where I observed how users interacted with the platform, identifying pain points and areas for improvement. Based on this feedback, I iterated quickly, making adjustments to improve user experience, refine features, and address any bugs.
🚀 Launch
The MyEvent In-House Scheduling & Event Management App launched successfully, with a comprehensive onboarding process and support materials provided to ensure a smooth transition for internal teams. I also documented the platform in detail, outlining its functionality, key features, and best practices for users, which helped with onboarding and troubleshooting. Following the launch, I continued to monitor the app's performance and gathered user feedback to identify opportunities for improvement. This feedback-driven approach led to several updates and feature enhancements, ensuring the app remained relevant and efficient for the team.
🚀 Launch
The MyEvent In-House Scheduling & Event Management App launched successfully, with a comprehensive onboarding process and support materials provided to ensure a smooth transition for internal teams. I also documented the platform in detail, outlining its functionality, key features, and best practices for users, which helped with onboarding and troubleshooting. Following the launch, I continued to monitor the app's performance and gathered user feedback to identify opportunities for improvement. This feedback-driven approach led to several updates and feature enhancements, ensuring the app remained relevant and efficient for the team.
⏭️ Next Steps
However, while the platform had a successful launch and initial usage, I am uncertain of its current status and whether it is still actively in use by the organization. This leaves some ambiguity regarding the platform’s long-term impact, but the continuous improvements made during my tenure contributed to its success at the time.
⏭️ Next Steps
However, while the platform had a successful launch and initial usage, I am uncertain of its current status and whether it is still actively in use by the organization. This leaves some ambiguity regarding the platform’s long-term impact, but the continuous improvements made during my tenure contributed to its success at the time.
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